Welcome to LongLife Express. We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, create an account, purchase products, or register as a vendor.

Information We Collect

We may collect the following information:

• Full Name
• Email Address
• Mobile Number
• Billing and Shipping Address
• Payment Information (processed securely through payment gateways)
• Order History
• Device Information
• Browser Information
• IP Address
• Cookies and Usage Data

For vendors, we may also collect:

• Business Name
• GST Details (if applicable)
• Bank Account Information
• Business Address
• Identity Verification Documents
• Product Information

How We Use Your Information

Your information is used to:

• Process and deliver orders
• Manage customer accounts
• Process payments
• Improve our services
• Send order updates
• Respond to customer inquiries
• Prevent fraud
• Improve website security
• Allow vendors to manage their products
• Send promotional offers (only if you opt in)

Cookies

Our website uses cookies to:

• Remember your preferences
• Improve website performance
• Analyze visitor behavior
• Enhance shopping experience

You may disable cookies through your browser settings, although some features may not function properly.

Payment Security

Payments are processed through trusted third-party payment gateways. LongLife Express does not store your debit card, credit card, or UPI credentials on our servers.

Information Sharing

We do not sell or rent your personal information.

Your information may be shared with:

• Delivery Partners
• Payment Gateway Providers
• Technology Service Providers
• Government Authorities when legally required

Vendor Information

Vendor information is used solely for operating the marketplace and processing settlements.

Data Security

We implement industry-standard security measures to protect your information from unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

• Access your information
• Update your information
• Delete your account
• Request correction of inaccurate information
• Withdraw marketing consent

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon publication.

Contact Us

LongLife Express

Phone: +91 7309421947

Email: longlifexpress@gmail.com

Address:

Flat No.- 01 Araji No.- 1971, Susuwahi, Varanasi, UP – 221011